KOTA KINABALU, Aug 11 (Bernama) -- Sabah Electricity Sdn Bhd (SESB) clarified that it has never conducted any door-to-door activities to gather customers' personal data.
In a statement today, the utility company advised the public not to fill in any forms or hand over personal information to any individual who comes to their homes for such purposes.
It added that all matters involving customer personal data are handled through Sabah Electricity's official counters or channels, and that information is managed in compliance with applicable personal data protection requirements.
The company also reminded the public to remain vigilant against irresponsible individuals using fake forms to obtain user information.
Customers who are approached by suspicious individuals claiming to represent the company are advised not to sign any documents, and to verify their identity first.
Verification can be done by contacting Sabah Electricity Careline at 15444 or 088-515000, via careline@sesb.com.my, or by visiting the nearest customer service counter.
-- BERNAMA